Shipping

We despatch orders on Tuesdays and Fridays. Please allow 7-10 working days for delivery. We'll send you an automated email once your order is on route, which will also contain the tracking details for your delivery.

Shipping cost is £3.99. We currently only ship to the UK.

Returns

Non-consumable goods

We will accept returns of any equipment or faulty goods. Merchandise must be returned unused in its original packaging to ““. Returns must be made within 14 days of purchase. Non-faulty goods must be returned at your own cost and you must provide evidence of having returned the item. We will organise for faulty goods to be collected from you.

Consumable goods

Whilst we want you to be happy with your order, as coffee is a consumable good we will only replace or refund coffee if it is faulty or damaged in any way.

Our returns address is:

Joey’s Cafe

Wray Castle

Low Wray

Ambleside

LA22 0JA